Order History in Bravvo (Gift Requests and Fulfillment):
This system empowers admins to curate a rewarding experience while maintaining control over the recognition budget.
Gift Requests and Approvals:
- User Requests: Employees can submit requests for specific gifts through Bravvo. This allows them to express their preferences and personalize their recognition experience.
- Order History: All user-submitted gift requests are channeled to the "Orders History" section within the admin interface. This centralized location provides admins with a clear overview of pending requests.
- Admin Review: Admins hold the authority to approve or reject gift requests. This critical role ensures responsible management of the recognition budget and alignment with company policies.
Gift Fulfillment and Point Management:
- Approval Process: Once an admin approves a gift request, the system likely triggers the point deduction process. The corresponding point amount is deducted from the requesting user's account balance, reflecting the value of the approved gift.
- Gift Delivery: Presumably, the Bravvo system facilitates the physical delivery of the approved gift to the user's designated address. This streamlined process minimizes manual tasks for admins.
Recommendations:
- Regular Review: For efficient management, it's recommended that admins review and process gift requests on a regular basis, such as once a week. This ensures timely fulfillment and avoids request backlogs.
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