Bravvo Points Redemption: FAQ

Turning Points into Impact!

Bravvo empowers you to transform your hard-earned recognition points into meaningful contributions. This FAQ provides answers to frequently asked questions about redeeming points and making a positive impact.

What can I redeem my points for?

Bravvo offers a variety of impactful options to redeem your points, categorized into three main areas:

• Personal Development: Invest in yourself with resources like online courses, subscriptions to professional development platforms, or mentorship opportunities. (Specific examples may vary depending on your Bravvo admin configuration)
• Social Impact Actions: Make a positive difference in the lives of others. You can contribute to causes like providing clean water to underprivileged communities, donating school supplies to children in need, or supporting various social impact programs. (Examples might include providing meals to disadvantaged people, protecting an abandoned dog, or giving vocational training to human trafficking survivors)
• Eco-Friendly and Sustainable Products: Help protect the environment by redeeming points for eco-responsible products or supporting initiatives that promote sustainability practices. (Specific examples will depend on your Bravvo admin configuration)

How do I access the shop to redeem my points?

1. Navigate to the "Shop" section within Bravvo. This might be located on the main menu or your user dashboard.

How can I find the perfect action to support?

The shop offers various search and filtering options to help you find the ideal fit:

• Search Bar: Enter keywords related to the cause or product you're interested in.
• Category Browsing:  Use the dropdown menu to explore specific categories like "Personal Development," "Social Impact," or "Sustainability."
• Budget Filter: Click the "Consider My Budget" button to filter the options and see only actions that align with your current points balance.

How do I select an action and redeem my points?

1. Once you've identified an action you'd like to support, click on its title or image.
2. Quantity Selection (Optional):  Some actions allow you to define the quantity of your impact. For instance, you might choose to provide clean water access for one child or five children depending on your points and preferences.
3. Add to Cart: Click the "Add to Cart" button to add the chosen action and quantity (if applicable) to your selection.

How do I review and confirm my selections?

After adding actions to your cart, a pop-up window will appear:

• Continue Shopping:  If you want to select more actions, choose "Continue Shopping" to return to the shop page.
• View My Cart:  Click "View My Cart" to see a detailed breakdown of your chosen actions, including quantities. Here, you can edit the quantities, remove items, or confirm your selections.

How do I finalize my selections and redeem my points?

1. In your cart view, click the "Validate" button to confirm your selections.
2. Double Verification:  A confirmation pop-up will appear, reminding you that this action cannot be reversed once confirmed. Double-check your selections before clicking "Confirm."

How can I track my redeemed points and impact actions?

Once confirmed, you can track the progress of your impact actions by clicking on your name in the top right corner and selecting "My Orders." This section provides details on your redeemed points and the corresponding actions you've supported.

What happens after I confirm my selection?

Upon your confirmation, Bravvo admins will receive a notification to validate your chosen action. Once the admin verifies your selection, the corresponding points will be deducted from your balance.

What if I have questions about specific actions or have trouble redeeming points?

If you encounter any difficulties or have questions about specific actions available in the shop, feel free to reach out to your Bravvo administrator for further assistance.

Remember: The specific actions and categories available in the shop may vary depending on your Bravvo admin configuration.

By redeeming your points for impactful actions on Bravvo, you are contributing to a positive future. So explore the shop, discover your passion, and turn your points into impactful actions today!