This FAQ addresses commonly asked questions for new Bravvo users:

Creating Your Account:

• How do I create a Bravvo account?

  • You'll typically receive an email invitation from your Bravvo administrator with a link to set your password. Click the "Create Your Account" button in the email and follow the on-screen instructions (refer to "Getting Started with Bravvo: Creating Your Account via Email Invitation" for details).

• What if my invitation link expires?

  • Most invitation links expire after a week. If yours has expired, reach out to your administrator for a new one.
• I received a Magic Link for Bravvo. What do I do?
  • Click on the Magic Link in the email you received. It will direct you to a secure Bravvo login page and may prompt you for further verification (refer to Getting Started with Bravvo: Connecting via Magic Link for details).

• I'm having trouble creating my account. What should I do?

  • If you encounter any issues while creating your account, please contact Bravvo support at support@bravvo.io or submit a ticket at the Bravvo Help Center for further assistance.

Logging In:

• How do I log in to Bravvo?

  • Navigate to https://app.bravvo.io in your web browser. Enter your email address and password associated with your Bravvo account, and click "Log In" (refer to Getting Started with Bravvo: Logging In for details).

• Can I log in using Microsoft, Google, or LinkedIn?

  • Yes, if your organization has enabled Single Sign-On (SSO) with any of these providers and your Bravvo account uses the same email address, you can log in directly without a separate password (refer to Getting Started with Bravvo: Connecting via SSO for details).

• I forgot my password. How can I reset it?

  • No worries! On the login page, click "Forgot Password?". Enter the email address associated with your account and click "Send Reset Instructions". You'll receive an email with a link to create a new password (refer to Getting Started with Bravvo: Forgotten Password for details).

Additional Tips:

• How can I personalize my Bravvo profile?

  • After creating your account, update your profile information (name, job title, department, etc.) for better colleague recognition. Look for your profile picture or name in the top navigation bar and click on it to access your profile settings (refer to Getting Started with Bravvo: Creating Your Account via Email Invitation for more information).